Our office are located rue François Michoel 222c à Sart-Lez-Spa.
You can also contact us through this form :Confidentiality policy
This confidentiality policy defines how the company Brainmade Solutions SRL, which develops and markets the Hiflow, Timetrack and Billder software, uses and protects all the information that you send when you use our websites and applications.
Latest change: 15 May 2018 – compliance with the General Data Protection Regulation
What we collect
When you create an account, we ask you for your account name as well as a valid email address and password.This data is necessary for using our services and is stored in our database. If you decide to use the fee-paying versions of our software and pay online, we ask you to enter your contact details so that we can issue a compliant invoice.
What we store
Our applications enable us to store a large amount of data relating to your business: customer lists, invoices, services, quotes, item lists, etc. You manage this data yourself using our products, and it can only be accessed by a user with permission who has logged in with a username and password.
Third party software
Like many web applications, we use third party products:
- Sendgrid: an email platform
- Vatlayer: to validate VAT numbers
Online payment method
Once the month’s free use expires, our applications require a fee. We accept two payment methods: Stripe and Paypal. The payment process is entirely delegated to these platforms. No bank details are stored on our servers.
Log file and IP address
When you visit our website, our web server automatically records your IP address. We use IP addresses to help us administer our website and collect demographic information. We do not connect IP addresses to persons that can be physically identified.
Use of cookies
If you visit our websites, certain cookies will be placed on your computer’s hard drive. This is solely for statistical purposes. We use Google Analytics cookies to assess the effectiveness of our advertising and the user experience via our website. Although Google Analytics records the information provided by our site for us, we control the use of this data.
Here is a list of the cookies used on our website for statistical purposes:
| Cookie type | Purpose | Cookie name | Time stored |
| Google Analytics | Functional | _ga | Session cookie |
| Google Analytics | Functional | _gid | Session cookie |
| Google Analytics | Functional | _gat | Session cookie |
Cookies are small files that a website transfers to your hard drive to store and sometimes track information on your profile. If you wish, you can completely deactivate them by configuring your browser settings.
Security
Webismymind takes the security of all information very seriously. We have put in place security measures to protect against the loss, corruption or alteration of customer data under our control. However, we cannot ensure or guarantee that this loss, improper use or alteration will not take place, but we do our best to prevent it.
Where is our information stored?
The information that you send via our sites and applications is stored on servers hosted in France at OVH ( https://www.ovh.com/fr/protection-donnees-personnelles/ ).
Claiming and deleting your data
Your account may be deleted at any time, via the Subscription page, then the Delete account tab. Any questions or claims concerning our confidentiality policy must be sent to solutions@brainmade.io